Company Policies

Refund and Cancellation Policy

If you need to reschedule your reservation, you must contact us at least 48 hours in advance of the start time of your reservation, in order to reschedule.

We will try to accommodate rescheduling bookings within 48 hours of the

reservation start time, but we can not guarantee that we will be able to reschedule it.

If you wish to instead cancel your reservation, you will be refunded paid monies,

excepting any non-refundable deposits:

Harbor Sunset Charter:

$100 non-refundable deposit minimum deposited required at booking.

Please contact us directly to schedule Harbor Charters.

Wake Sports Packages:

 $200 non-refundable deposit minimum deposited required at booking.

**WEATHER CANCELLATION EXCEPTIONS**

If we cancel the reservation due to weather, you may reschedule your reservation at any other available time, using the non-refundable deposit that you have already paid.

However, if you wish to instead cancel, you will be refunded all paid monies,

excepting any non-refundable deposits, in accordance with our cancellation policy.

There are no exceptions to the Refund and Cancellation Policy.

Thank you for your business!

Contact and Privacy Policy

Charleston Wake Surf values your business with us and respects your privacy.

We ensure that any contact and other personal information that you give to us will be kept confidential, and we will only use it to contact you for our business purposes.

When you give us your contact information on any of our online or physical forms, you consent to allow us to contact you with the information you provide to us.

If at anytime you wish to change how we contact you, please contact us to let us know.

privacy@chswakesurf.com

+1 (843) 735-0037

or by mail at:

P.O. Box 80896, Charleston, SC 29416

We will only provide any contact, personal, and any other information to

U.S. Law Enforcement and Government agencies, if requested to do so.